Topic: user confusion
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Claim Your Free Windows Upgrade - Offer Ends in 72 Hours
Windows 10's standard support ends on October 14, but users can enroll in the free Extended Security Update (ESU) program to maintain security until October 2026, with no immediate risk post-deadline. The ESU program ensures continued protection, but delaying enrollment beyond October 14, 2025, l...
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Meta Tests AI Assistant for Centralized Facebook & Instagram Support
Meta is launching a global, unified support center for Facebook and Instagram to streamline account issue management, featuring tools for reporting problems, account recovery, and an AI-powered search and assistant. The company credits its AI systems with improving security—reporting a 30% reduct...
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Xbox Email Hints Game Pass Price Hike Excludes Some Users
Some existing Xbox Game Pass subscribers in specific countries are exempt from recent price increases, allowing them to renew at their current rates if they maintain an active subscription. The price hikes will affect new purchases and subscribers who cancel and later repurchase, with Microsoft p...
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Global Spam Wave Exploits Zendesk Ticket Systems
A global spam campaign exploits a default setting in Zendesk support software, allowing attackers to flood inboxes with fake ticket confirmation emails from legitimate company domains. The emails, sent from major organizations like Discord and Dropbox, contain alarming subject lines but no malici...
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Seeking Cybersecurity Advice on Reddit Amid Fear and Confusion
A surge in people are turning to Reddit for urgent cybersecurity help, with monthly help-seeking posts spiking over 66% in 2024, highlighting a gap in accessible support. The most common issues prompting these posts are scams, account access problems, and practical questions about privacy tools, ...
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Instagram Resolves Password Reset Email Glitch
Instagram resolved a widespread glitch that erroneously sent password reset emails to users, confirming an external party triggered the automated messages. The platform assured users their accounts remained secure with no unauthorized access, advising recipients to simply ignore the unsolicited e...
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