Topic: subscription cancellation
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Jury to Decide if Amazon Deceived Users into Prime Payments
Amazon is facing a Federal Trade Commission trial over allegations of misleading users into Prime subscriptions and complicating cancellations using deceptive design practices. A pre-trial ruling found Amazon violated consumer protection laws by not fully disclosing terms before collecting paymen...
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Microsoft sued for misleading millions of Australians over 365 subscriptions
The Australian Competition and Consumer Commission is suing Microsoft for allegedly misleading 2.7 million customers by not disclosing a cheaper "Classic" plan option when introducing Copilot AI features and price increases. Microsoft's communications presented subscribers with only two choices: ...
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