Topic: customer focus

  • How Forethought AI Achieved Product-Market Fit With Build Mode

    How Forethought AI Achieved Product-Market Fit With Build Mode

    Forethought AI's success stemmed from prioritizing genuine customer problem-solving and feedback from day one, rather than chasing hype or investor validation. The company employed a "7-Failure Rule," embracing iterative development and learning from user feedback to refine their product until it...

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  • Master AI Search with Core SEO Fundamentals

    Master AI Search with Core SEO Fundamentals

    AI is transforming search behavior by enabling detailed queries and direct answers, requiring optimization strategies that build on traditional SEO principles. Effective AI optimization (termed GEO) involves creating expert, original content that addresses full customer inquiries and strengthens ...

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  • PEXA Appoints New Executives to Drive Innovation and Growth

    PEXA Appoints New Executives to Drive Innovation and Growth

    PEXA Group has made strategic executive appointments to strengthen its leadership team, aiming to accelerate innovation and support expansion into new markets while enhancing its core digital property settlement platform. Key external hires include Peter Bonney as Chief Product and Technology Off...

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  • Rajeev Singh Appointed as New Smartsheet CEO

    Rajeev Singh Appointed as New Smartsheet CEO

    Smartsheet has appointed Rajeev Singh as its new CEO to lead the company's growth and technological evolution, with Sunny Gupta moving to Executive Chair of the Board. Singh's background in scaling successful technology firms like Concur and Accolade positions him to accelerate innovation and exp...

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  • Amazon Lays Off 14,000, Citing AI as Key Factor

    Amazon Lays Off 14,000, Citing AI as Key Factor

    Amazon is cutting 14,000 corporate jobs to streamline operations and invest in automation and AI as key growth drivers. The layoffs aim to reduce bureaucracy and redirect resources toward high-priority initiatives, with affected employees having 90 days to find new roles internally. This restruct...

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