Topic: call management
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iOS 26's Phone App Has a Must-Have Feature You'll Love
iOS 26 introduces a major redesign of the Phone app, with its standout feature being "Ask Reason for Calling" to intelligently screen unknown numbers. This new feature prompts unknown callers to state their purpose, providing users with instant context to decide whether to answer, send to voicema...
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NiCE Customers Lead CX AI Adoption, Transforming Experiences
Businesses are using CX AI technology to significantly reduce customer wait times, improve service quality, and enhance employee effectiveness in interactions. Companies like PayPal, Fairstone, and FedPoint have implemented AI solutions to automate processes, boost customer engagement, and achiev...
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Discover Who's Calling: Your iPhone Can Screen Calls for You
The "Ask Reason for Calling" feature in iOS 26 screens unknown callers by requesting their purpose and providing a live transcription, allowing you to decide whether to answer. This method improves upon simply silencing unknown numbers by letting legitimate callers identify themselves while deter...
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AT&T's AI Screens Calls Using Your History to Block Spam
AT&T is piloting a network-based AI call screener that acts as a digital receptionist, using call patterns and user settings to filter out spam and robocalls. The AI assistant answers unknown calls to verify legitimacy, can connect urgent calls or take messages, and allows users to monitor intera...
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Google Pixel Watch 4 Brings Back Gesture Controls
The Google Pixel Watch 4 is receiving a software update that reintroduces hands-free gesture controls, including a double-pinch gesture for actions like answering calls and dismissing alerts. The update also revives a wrist-flick gesture, now repurposed to dismiss on-screen content like notificat...
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Pixel Watch Gets Wear OS 6.1 in Major December Update
Google is rolling out Wear OS 6.1, based on Android 16, to the Pixel Watch 2, 3, and 4, but not the original Pixel Watch, as part of its quarterly update cycle. The update enables new features like always-on media controls and default gesture controls (Double Pinch and Wrist Turn), while also int...
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