Bret Taylor’s Sierra Acquires YC-Backed AI Startup Fragment
▼ Summary
– Sierra, a customer service AI startup, has acquired French startup Fragment, which helps businesses integrate AI into workflows.
– This is Sierra’s third public acquisition; it previously bought Opera Tech and Receptive AI, both announced in late March.
– Fragment co-founders Olivier Moindrot and Guillaume Genthial will join Sierra to support its agent development efforts in France.
– Fragment raised approximately $2 million in seed funding; the acquisition terms were not disclosed.
– Sierra, co-founded by Bret Taylor and Clay Bavor, has raised over $630 million, holds a $10 billion valuation, and counts Casper, Clear, and Brex as customers.
Sierra, the customer service AI startup co-founded by former Salesforce co-CEO Bret Taylor, has acquired Fragment, a Y Combinator-backed French startup that helps companies embed AI into their workflows. The deal, announced Thursday, marks Sierra’s third public acquisition in recent months.
Fragment’s co-founders, Olivier Moindrot and Guillaume Genthial, will join Sierra’s team. In a blog post, Taylor and his co-founder, Clay Bavor, noted that the pair will bring “valuable strength” to Sierra’s “agent development efforts in France.” Financial terms were not disclosed, though PitchBook estimates Fragment raised roughly $2 million in seed funding.
This acquisition follows Sierra’s purchase of Japan-based enterprise AI firm Opera Tech and voice agent company Receptive AI, both announced in late March. Taylor, who also chairs OpenAI’s board, launched Sierra alongside Bavor, a former Google executive, after stepping down as co-CEO of Salesforce in early 2023. The startup now counts Casper, Clear, and Brex among its clients and has raised over $630 million from investors like Sequoia and Benchmark, earning it a $10 billion valuation.
(Source: TechCrunch)