sentiment analysis

AI & Tech

From AI Mentions to Strategy: Mastering LLM KPIs

Large Language Models (LLMs) are replacing traditional search engines by providing synthesized answers, making brand mentions in these responses the…

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AI & Tech

From AI Mentions to Strategy: Mastering KPIs in the LLM Era

Marketers must adapt to AI-driven information platforms where brand visibility depends on inclusion in AI-generated responses, making presence in conversational…

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Artificial Intelligence

NiCE Customers Lead CX AI Adoption, Transforming Experiences

Businesses are using CX AI technology to significantly reduce customer wait times, improve service quality, and enhance employee effectiveness in…

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Artificial Intelligence

OpenAI accused of sentiment analysis controversy

OpenAI faced criticism for misleading performance charts during its GPT-5 showcase, with inconsistencies in data representation across multiple graphs. CEO…

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AI & Tech

Wix Unveils AI-Powered Citation & Sentiment Tracking Tool

Wix launched an AI Visibility Overview tool to help businesses track their presence and performance across generative AI platforms, offering…

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Artificial Intelligence

Top Areas Marketing Teams Miss With AI

Marketing teams underuse advanced AI tools like predictive analytics, which can forecast customer behavior and refine segmentation, despite their potential…

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