ai crm tools

Artificial Intelligence

AI Agents Face Challenges in CRM and Data Confidentiality

June 17, 2025
A team of businesspeople collaborate to assemble a large, complex robot against a futuristic digital backdrop.

AI-powered CRM tools struggle with complex multi-step tasks (35% success rate) and maintaining data confidentiality, despite performing well on basic…

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Artificial Intelligence

HubSpot’s ChatGPT Connector Sparks Excitement and Concerns

June 7, 2025
HubSpot logo displayed on a laptop screen in a blurred background.

HubSpot's ChatGPT integration is seen as a potential game-changer for CRM systems, but concerns persist about data privacy and security…

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