Veeam Recovery Orchestrator users face MFA lockout issues
▼ Summary
– Veeam warned customers that Veeam Recovery Orchestrator (VRO) build 7.2.1.286 blocks Web UI logins after enabling multi-factor authentication (MFA).
– The issue affects VRO builds downloaded between July 8th and July 17th and has been fixed in version 7.2.1.290.
– Customers who installed the faulty version should contact technical support instead of upgrading or rolling back.
– Veeam is also investigating connection errors on Windows 11 24H2 systems during restores, likely linked to the KB5051987 Windows update.
– Veeam products are used by over 550,000 customers, including 67% of Global 2,000 and 77% of Fortune 500 companies.
Veeam Recovery Orchestrator users are encountering login problems after enabling multi-factor authentication (MFA), according to a recent advisory from the company. The issue specifically impacts build 7.2.1.286, which was briefly available for download earlier this month.
Veeam Recovery Orchestrator is a critical tool for businesses, designed to streamline disaster recovery processes. It automates recovery plans, ensuring organizations can quickly respond to data loss, ransomware attacks, or system failures. However, the affected build inadvertently locks users out of the web interface once MFA is activated.
The company has since released a patched version (7.2.1.290) to resolve the problem. Customers who installed the problematic build should avoid attempting an upgrade or rollback on their own. Instead, Veeam recommends reaching out to technical support for a tailored solution to regain access.
In a separate but related development, Veeam is also investigating connection errors affecting Windows 11 24H2 systems during recovery operations. While the exact cause remains unclear, early analysis points to potential conflicts with the KB5051987 Windows update from February. Users attempting to restore files from backup servers or SMB shares may encounter network failures.
With a global customer base exceeding 550,000, including a significant portion of Fortune 500 and Global 2000 enterprises, Veeam’s software plays a vital role in enterprise data protection. The company continues to monitor these issues closely while urging affected users to follow official guidance for troubleshooting.
(Source: BLEEPINGCOMPUTER)
