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Switch 2 Case Maker Addresses Rare Defect, Vows Fix

▼ Summary

– Dbrand has confirmed a defect in some Project Killswitch Nintendo Switch 2 cases, causing joycon disconnections when the console is held by one joycon.
– The issue stems from a manufacturing tolerance problem with the lip attaching joycons, and Dbrand is working on a fix.
– Affected customers can email Dbrand with “July Joy-Cons” in the subject to join a free replacement program in July.
– The defect is limited to a small number of units, though the exact figure wasn’t disclosed by Nintendo Prime.
– The Nintendo Switch 2 has strong third-party accessory support, but its battery life remains a notable drawback.

Dbrand has identified a minor manufacturing issue affecting some of its Project Killswitch cases designed for the Nintendo Switch 2, promising swift replacements for affected customers. The problem involves the case’s lip that secures the Joy-Cons, which may detach when the console is lifted by a single controller.

In a statement shared with content creator Nintendo Prime, the company confirmed the defect stems from slight variations in production tolerances. “We’re aware of the issue and actively working on a solution,” Dbrand explained. “A small batch of units had lips that were marginally thicker than intended, causing the disconnection problem.”

Customers experiencing this issue can request a free replacement by emailing Dbrand’s support team with “July Joy-Cons” in the subject line. The company plans to ship corrected units next month, ensuring seamless compatibility with the Switch 2’s design. While the exact number of affected cases remains undisclosed, Dbrand emphasized that only a limited portion of its inventory was impacted.

The Killswitch case remains one of the top third-party accessories for the Switch 2, enhancing both protection and usability. Despite its premium build, the console itself isn’t without flaws, battery performance continues to be a common gripe among users.

Interest in the Switch 2 has reached fever pitch, with some enthusiasts going to extreme lengths to get their hands on games. Recently, a thief stole over $10,000 worth of Switch titles from public libraries, highlighting the system’s massive appeal. Meanwhile, third-party developers face challenges keeping up with demand, even as console sales shatter records.

For now, Dbrand’s proactive response ensures that Killswitch owners won’t be left hanging, literally. The company’s commitment to quality control and customer service reinforces why it remains a trusted name in gaming accessories.

(Source: EUROGAMER)

Topics

dbrand project killswitch defect 95% joy-con disconnection issue 90% nintendo switch 2 third-party accessories 85% dbrand replacement program 80% nintendo switch 2 battery life 75% nintendo switch 2 popularity 70% third-party developer challenges 65%
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