Google Confirms Android Bug Disrupting Volume Keys
▼ Summary
– Google has confirmed a software bug causing volume buttons to malfunction on Android devices with the “Select to Speak” accessibility feature enabled.
– The bug makes the volume keys adjust the device’s accessibility volume instead of the intended media volume for music or videos.
– It also prevents the volume keys from working as a shortcut to capture photos while using the camera application.
– Google has acknowledged the issue but has not specified the scale, affected Android versions, or a timeline for a permanent fix.
– As a temporary workaround, affected users can disable the “Select to Speak” service in their device’s accessibility settings.
Google has confirmed a software bug affecting Android devices, where the physical volume buttons fail to function as intended when a specific accessibility feature is active. This issue disrupts core device controls for media playback and camera functionality, prompting the company to issue guidance for impacted users.
The problem is linked to the Select to Speak accessibility service. When this feature is enabled, user reports indicate that pressing the volume keys adjusts the device’s accessibility volume instead of the expected media volume. This means attempts to raise or lower the sound for music, videos, or other audio content are unsuccessful. Furthermore, a popular camera shortcut is broken; pressing a volume button while using the camera app no longer captures a photo.
Select to Speak is designed to assist users with low vision or reading difficulties by reading on-screen text aloud and describing visual elements. It can also interpret text from documents or images viewed through the device’s camera. The bug appears to incorrectly prioritize this service’s audio channel over standard system controls.
In a statement, a Google community manager acknowledged the reports, citing the specific examples of volume keys controlling accessibility audio and failing to operate the camera shutter. The company has not provided details on the number of affected users, specific Android versions involved, or a timeline for a permanent software patch. Fixes for such issues are typically distributed through routine system updates that gradually reach devices.
While awaiting an official update, Google recommends a temporary workaround. Users experiencing this problem can disable the Select to Speak service through their device settings. This involves navigating to the Accessibility menu, selecting “Select to Speak,” and turning off the service shortcut. This action should restore normal volume key and camera shutter functionality until a corrective update is released.
(Source: Bleeping Computer)
