Hollow Knight: Silksong Shatters Records on Steam and Nintendo eShop
▼ Summary
– Hollow Knight: Silksong’s Steam launch encountered widespread errors, preventing players from purchasing and downloading the game.
– Over 11,000 problem reports spiked on DownDetector shortly after the 10 am Eastern release, though over 100,000 players still accessed the game.
– Steam server issues also caused delays and errors for downloading other games, updates, and cloud saves during this period.
– The Humble Store temporarily ran out of Steam keys for North American buyers, promising more would arrive soon.
– The PC version was eventually available without issues, but the Nintendo eShop and PlayStation Store faced problems or unavailability.
The highly anticipated launch of Hollow Knight: Silksong has generated unprecedented demand, leading to significant server strain and purchasing issues on Steam. Players eager to dive into the game encountered a range of errors this morning, from store pages failing to load to difficulties completing checkout. These problems were widespread enough to trigger a spike of over 11,000 user reports on DownDetector shortly after the game’s 10 am Eastern release.
Despite the technical hiccups, enthusiasm for the title remains sky-high. SteamDB data confirms that more than 100,000 players are already exploring the game concurrently. The issues weren’t limited to purchases alone, many users also experienced delays downloading other games, updating software, and syncing cloud saves during the peak traffic period.
Third-party retailers felt the impact as well. The Humble Store temporarily ran out of Steam keys for North American customers, posting a notice assuring buyers that more were en route. Interestingly, the PC version eventually stabilized, allowing smoother access for those who persisted.
On the console side, the Nintendo eShop saw its own share of turbulence. While some, including Ars Technica, successfully purchased and downloaded the Switch version, others reported errors. By late morning, Nintendo officially acknowledged that its eShop network service was unavailable. As for PlayStation users, the wait continues, the game remains listed as “Announced” on the PlayStation Store with no purchase option available at this time.
(Source: Ars Technica)
