Appian and Wotton Kearney Launch AI-Powered Claims Management
▼ Summary
– Appian has partnered with Wotton Kearney to implement an AI-powered legal matter management solution called OSCAR.
– The system will replace manual processes to streamline operations, improve client reporting, and achieve significant efficiency gains.
– OSCAR will use AI for automated data extraction, document processing, and integration with financial systems to enhance accuracy and save lawyer hours.
– The initiative supports Wotton Kearney’s digital transformation and mission to provide greater value and transparency to Asia-Pacific clients.
– The new system is expected to go live by early April 2026, redirecting resources toward high-value client-facing work.
A new strategic alliance between Appian and Wotton Kearney is set to redefine legal operations across the Asia-Pacific region through an advanced AI-driven claims management platform. This collaboration introduces OSCAR (Organised System for Claims and Reporting), a solution designed to overhaul traditional legal workflows by integrating intelligent automation and data processing capabilities. Built on the robust Appian Platform, OSCAR aims to replace outdated manual systems, delivering greater efficiency, accuracy, and client value.
Wotton Kearney, a premier specialist in insurance and risk law, currently depends on labor-intensive processes for tracking legal matters and generating client reports. These methods demand considerable time and resources, limiting the firm’s ability to focus on high-impact client engagements. The transition to the Appian Platform will modernize these core operations, enabling streamlined matter management and enhanced reporting functions. Once fully implemented by early 2026, OSCAR is projected to reclaim thousands of lawyer hours annually, freeing professionals to concentrate on strategic, client-centered activities.
Charles Simon, Managing Partner for Casualty & Operations at Wotton Kearney, emphasized the firm’s dedication to innovation. “Our partnership with Appian underscores a commitment to elevating legal service standards,” Simon noted. “We are enhancing accessibility and responsiveness for our clients while embracing cutting-edge legal technology.”
The OSCAR system incorporates artificial intelligence for automated data extraction, eliminating tedious manual entry and boosting accuracy across intricate legal workflows. It features Intelligent Document Processing, automated email classification, and dynamic document generation. Additionally, the platform will integrate seamlessly with Wotton Kearney’s financial ERP system, offering real-time insights and automated client reporting.
This initiative marks a significant step in Wotton Kearney’s expansion since its establishment in 2002. From an initial team of two partners, the firm has grown into a regional leader with 95 partners and more than 500 lawyers operating throughout Australia, New Zealand, Singapore, and Thailand.
Simon further explained, “Aligning with Appian supports our shift toward digital-first, proactive legal support. As a trusted advisor to insurers and corporations across APAC, this partnership allows us to extend our influence and refine our service delivery. Appian’s platform lets us build a tailored solution that meets our specific operational needs and client expectations—transforming not just our technology, but the very way we manage complex legal matters.”
The enhanced system will empower Wotton Kearney to deliver superior value to its diverse client base, which includes insurers, government bodies, and corporate entities. Clients will benefit from greater transparency and real-time insights into their legal affairs, while the firm gains the ability to respond more swiftly and competitively.
Luke Thomas, Area Vice President of Asia Pacific & Japan at Appian, expressed enthusiasm about the collaboration. “We are thrilled to support Wotton Kearney as they leverage intelligent automation to reshape their legal operations,” Thomas said. “Merging Appian’s AI-powered automation with Wotton Kearney’s specialized expertise creates a platform that reduces complexity, speeds up reporting, and allows lawyers to dedicate more attention to their clients. This partnership exemplifies how the legal sector can embrace innovation to achieve scalable efficiency and outstanding client service.”
![Image: A professional graphic showing digital transformation in legal services, with icons representing AI, automation, and data integration.]
(Source: ITWire Australia)