BarracudaONE Launches AI Tools to Simplify MSP Security
▼ Summary
– Barracuda Networks has enhanced its AI-powered BarracudaONE platform with new capabilities designed specifically for managed service providers (MSPs).
– The platform now includes bulk remediation for email threats, allowing MSPs to address threats across all customer environments with a single click and accelerate response times by up to 10x.
– BarracudaONE integrates with six leading professional services automation platforms to automate billing and invoicing, reducing manual data entry and errors while speeding up revenue cycles.
– The unified platform simplifies security operations by combining layered defenses, intelligent threat detection, and a centralized dashboard for managing solutions, accounts, and licenses.
– These enhancements help MSPs streamline service delivery, improve operational efficiency, and strengthen customer trust, supporting scalable growth and resilient cybersecurity.
Barracuda Networks has introduced significant upgrades to its BarracudaONE platform, integrating advanced artificial intelligence capabilities tailored specifically for managed service providers. These new features are engineered to simplify security management, automate billing processes, and enhance operational efficiency across multi-tenant environments. By embedding intelligent automation into core workflows, the platform helps MSPs scale their services securely while reducing manual overhead and improving client protection.
Michelle Hodges, Senior Vice President of Global Channels and Alliances at Barracuda, emphasized the strategic value of these updates. “Our focus remains on empowering MSPs with technology that drives both security and business growth,” she noted. “These tools are designed to help partners respond more quickly to threats, streamline daily operations, and deliver stronger outcomes for their customers. Automation and intelligence are no longer optional, they are essential for staying competitive and building lasting client relationships.”
Key enhancements now available through BarracudaONE include bulk remediation for email threats, deeper integrations with popular PSA systems, and unified account management tools. Each addition is built to address common pain points faced by service providers managing multiple clients.
Bulk remediation for email threats allows MSPs to address malicious emails across all customer accounts with a single action, cutting down response times dramatically. This capability not only contains risks faster but also reduces the need for manual intervention, helping teams maintain consistent security postures and reinforce customer confidence.
The platform now integrates directly with six leading professional services automation systems, such as Autotask by Datto, ConnectWise PSA, HaloPSA, Kaseya BMS, Pulseway PSA, and Syncro. These PSA integrations automate billing and invoicing, removing repetitive data entry and minimizing errors. MSPs can maintain their preferred workflows while accelerating revenue cycles and improving billing accuracy, which in turn helps prevent disputes and strengthens financial operations.
BarracudaONE also unifies layered security defenses into a single dashboard, offering MSPs centralized control over threat detection, account management, and reporting. With built-in automation and support for natural language queries, providers gain clearer visibility across client environments and can manage licenses, monitor threats, and oversee security responses without switching between applications.
By consolidating these capabilities, BarracudaONE enables MSPs to operate more productively, protect client ecosystems more effectively, and position their businesses for sustained, scalable growth. The platform’s latest enhancements reflect a continued commitment to delivering intelligent, partner-focused solutions that merge robust cybersecurity with operational simplicity.
(Source: HelpNet Security)
