TechnologyOne Achieves Global AI Trust with ISO 42001 Certification
▼ Summary
– TechnologyOne has achieved ISO 42001 certification, establishing a robust international framework for responsible AI governance in its R&D.
– This certification reinforces the company’s commitment to ethical AI use, fostering customer trust in its software development and deployment.
– The company’s CTO emphasized that maintaining customer trust is fundamental while balancing innovation risks and transformation benefits.
– TechnologyOne completed the certification in five months using its existing compliance program and an overseas audit partner due to few Australian companies having it.
– This achievement builds on the company’s existing international certifications and its significant R&D investment, employing over 400 developers in Australia.
TechnologyOne has fortified its vision for creating human-centered, AI-driven solutions by adopting a globally recognized framework that guarantees responsible AI and governance throughout its research and development efforts. This milestone is supported by the company’s recent ISO 42001 certification, which validates its commitment to ethical AI practices and reinforces customer confidence in an era of rapid technological advancement.
According to Chandan Potukuchi, Chief Technology Officer at TechnologyOne, the company stands at the cutting edge of innovation while upholding stringent security and compliance standards. He emphasized that maintaining customer trust is essential as the organization integrates more AI capabilities into its offerings. Potukuchi noted that the certification not only helps balance the risks of early technology adoption with the rewards of innovation but also gives clients assurance that TechnologyOne’s AI products deliver tangible value to their communities.
Only a small number of Australian businesses have so far achieved the ISO 42001 standard, prompting TechnologyOne to engage an international audit partner to complete the certification process. By drawing on its extensive industry experience and established compliance program, the company secured the accreditation within just five months. Potukuchi described the accomplishment as far more than a procedural formality, it represents a core element of the company’s strategic direction, ongoing innovation agenda, and commitment to building scalable trust. He stressed that providing transparency, trust, and traceability in a domain that often outpaces regulatory oversight is vital for the sustainable evolution of artificial intelligence.
This latest certification complements TechnologyOne’s existing suite of international credentials, which includes SOC 1, 2, and 3 reports, ASD Essential 8, IRAP – PROTECTED, ISO 27001, and ISO 9001. The company’s sustained success is rooted in a consistent focus on research and development, with more than 25 percent of its annual revenue reinvested into R&D to drive measurable productivity improvements for local governments, higher education providers, and public sector agencies.
As the largest Australian-owned enterprise software R&D center, TechnologyOne supports a dynamic innovation ecosystem in Brisbane and employs over 400 local developers. This strong domestic talent base enables the company to continue delivering sophisticated, secure, and ethically developed software solutions tailored to the needs of its diverse client base.
(Source: ITWire Australia)
