Artificial Intelligence Applications in ITSM

Entity category: PRODUCT

Artificial Intelligence

ManageEngine’s New AI Supercharges IT Team Productivity in ServiceDesk Plus

September 25, 2025

Umasankar Narayanasamy, Vice President at ManageEngine, portrait against yellow background.

ManageEngine has upgraded its ServiceDesk Plus platform with generative AI features, including an enhanced Ask Zia virtual agent and workflow…