help desk software

Business

Critical FreeScout Flaw: Zero-Click RCE via Email (CVE-2026-28289)

March 6, 2026
FreeScout interface on laptop and phone showing customer conversations.

A critical vulnerability (CVE-2026-28289) in FreeScout help desk software allows remote attackers to execute code and take over servers by…

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AI & Tech

Risotto Secures $10M Seed to Simplify Ticketing With AI

January 27, 2026
Three men pose together in a black and white studio shot.

The help desk automation sector is seeing innovation from AI-focused startups like Risotto, which secured $10 million in seed funding…

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