ChatGPT Down? OpenAI Confirms Issues & Fixes
▼ Summary
– ChatGPT experienced errors for paid users starting around 8:30 a.m. ET, with issues like error messages or no responses.
– OpenAI confirmed the issue on its status page, noting elevated errors for paid users and ongoing mitigation efforts.
– The outage-tracking site DownDetector showed a spike in reports, though they declined by 9:45 a.m. ET.
– The errors only affected paid users, possibly due to high demand after the rollout of ChatGPT Agent to Pro and Plus subscribers.
– OpenAI’s other services, like Playground and APIs, remained unaffected while the company worked on a fix.
ChatGPT users experienced widespread disruptions this morning, with paid subscribers encountering errors during conversations with the AI chatbot. Reports began flooding in around 8:30 a.m. ET, with some users receiving error messages while others found the service completely unresponsive.
OpenAI acknowledged the problem on its status page, confirming elevated error rates specifically affecting paying customers. The company stated it was actively working on resolving the issue, though disruptions persisted for over an hour and a half. According to the status update, the “Conversations” feature saw the highest error rates during the outage.
The timing coincides with OpenAI’s recent rollout of ChatGPT Agent, a premium feature designed to automate complex tasks like scheduling appointments or updating spreadsheets. The tool became available to $200/month Pro subscribers last week and expanded to $20/month Plus users today. The surge in paid users testing the new functionality may have contributed to the system strain.
While not as severe as last month’s 15-hour outage, today’s issues still caused frustration among affected subscribers. Notably, other OpenAI services, including Playground, Sora, and API access, remained operational during the incident. The company has not yet identified the root cause but continues to monitor and address the problem.
For those relying on ChatGPT for work or productivity, intermittent outages highlight the challenges of depending on cloud-based AI tools. As OpenAI implements fixes, users can expect normal operations to resume shortly. Those interested in staying updated on AI developments can subscribe to relevant newsletters for the latest insights.
(Source: zdnet)
