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Entity category: technology

AI & Tech

How Delphi AI Scaled with Pinecone to Manage User Data

Delphi AI's personalized chatbots, called Digital Minds, faced scalability issues as increasing user data inputs threatened real-time responsiveness and performance.…

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Artificial Intelligence

NiCE Acquires Cognigy: AI-First Shift in Customer Service

NiCE is acquiring conversational AI leader Cognigy for $955 million, merging Cognigy's automation with NiCE's CXone platform to lead AI-driven…

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