conversational commerce

OpenAI is testing a new ChatGPT ad format where clicking an ad launches a dedicated conversational AI agent for the…

Macy's is adopting an "AI-first" approach that embeds intelligence directly into core systems like personalization, search, and operational planning, rather…

AI-powered conversational interfaces are reshaping product discovery, embedding advertising directly into personalized recommendations and making invisible brands that are absent…

Amazon has launched "Alexa Plus" with a new "Alexa for Shopping" tool now embedded directly into Amazon.com and the mobile…

Alibaba has integrated its Qwen AI assistant with Taobao and Tmall, giving it access to over 4 billion products and…

Starbucks recently launched a ChatGPT integration for ordering, but in practice, it makes the routine transaction slower and more frustrating…

The era of traditional online checkout forms is ending, replaced by "agentic commerce", where AI agents autonomously handle the entire…

Major tech companies like Google and OpenAI are integrating direct purchasing into their AI assistants, aiming to capture the entire…

Paris-based startup Lemrock has secured €6 million in funding to build infrastructure that enables brands to sell directly within AI…

Google is launching an AI-powered commerce initiative, introducing a new open-source **Universal Commerce Protocol (UCP)** with major retail partners to…

Shopify has launched the Universal Commerce Protocol (UCP), an open standard developed with Google, enabling AI assistants to connect directly…

AI chatbots are increasingly used for product discovery, bypassing traditional search engines and creating a visibility gap that SEO and…

Microsoft's Copilot AI assistant now features in-chat purchasing, allowing users to buy recommended products directly within the conversation without navigating…

Microsoft has launched **Copilot Checkout**, a conversational AI feature in the U.S. that allows users to purchase products directly within…

ChatGPT has launched a Shopping Research feature that acts as a personal assistant, using a specialized AI model to gather…

Target is partnering with OpenAI to launch a ChatGPT-powered shopping app, allowing customers to browse products, build carts, and make…

OpenAI's Agentic Commerce Protocol transforms ecommerce by integrating structured merchant feeds into ChatGPT, shifting influence from traditional webpages to data…

OpenAI has launched a platform integrating third-party apps directly into ChatGPT, enabling users to access services like Spotify and Expedia…

Amazon plans to integrate ads into conversations with its AI assistant Alexa+, aiming to enhance shopper discovery and boost revenue,…

ChatGPT now lets users shop directly through its interface, marking a significant expansion of the AI assistant's capabilities. The newly…