retail technology

Marketers are less confident in proving AI's ROI, reflecting a shift from measuring basic productivity gains to demanding tangible economic…

The retail industry is rapidly integrating AI into the customer experience, from holographic greeters to in-store tracking systems, prioritizing data…

Google is launching an AI-powered commerce initiative, introducing a new open-source **Universal Commerce Protocol (UCP)** with major retail partners to…

AI is becoming a mainstream personal shopping assistant, with 42% of shoppers using it for tasks like deal-finding and ordering,…

Major AI companies like OpenAI and Perplexity are launching new shopping features in their chatbots, with projections showing a 520%…

Coles Group is hoping AI can play a role in better preparing the retailer and its value chain for the…