Cyber-Attacks Hit Three French Regional Healthcare Agencies

▼ Summary
– French regional healthcare agencies in three regions were targeted by cyber-attacks compromising patient personal data.
– Compromised information includes personally identifiable details like names, ages, phone numbers, and email addresses.
– Attackers gained unauthorized access by impersonating healthcare professionals to breach administrative records.
– The primary risk identified is potential phishing attempts, though no healthcare operations were impacted.
– Agencies have disabled compromised accounts, implemented security measures, and reported incidents to authorities.
A significant cybersecurity incident has compromised the personal information of patients across multiple French regions, raising concerns about data protection in the healthcare sector. Regional healthcare agencies in Hauts-de-France, Normandy, and Pays de la Loire have all reported unauthorized access to their systems, affecting sensitive patient details stored on servers linked to public hospitals.
Investigations indicate that these were not isolated events but rather a series of coordinated attacks targeting the information infrastructure of these agencies. The Normandy agency confirmed that multiple intrusion attempts took place over a period of time, suggesting a deliberate and persistent effort to extract data.
Information exposed in the breach includes personally identifiable information such as full names, ages, telephone numbers, and email addresses. Reassuringly, none of the three affected agencies found evidence that medical records or clinical data were accessed or stolen during the incidents.
Immediate action was taken to contain the breach. Compromised user accounts were deactivated, and enhanced security protocols were put in place to block further unauthorized entry. The agencies emphasized that hospital operations and digital health services continued without interruption.
The attackers gained access by impersonating legitimate healthcare professionals. Using stolen or falsified credentials, they infiltrated accounts and moved into systems managed by regional e-health development support groups known as GRADeS. These organizations provide shared digital tools and platforms for medical practitioners across their respective regions.
For example, Normand’e-Santé, the GRADeS for Normandy, operates Therap-e, a telehealth service used for remote consultations and urgent appointment bookings. According to cybersecurity specialist Damien Bancal, the perpetrators likely extracted patient data directly from these centralized platforms.
The primary concern following the breach is the potential for phishing campaigns. Attackers may use the stolen personal information to craft convincing fraudulent messages aimed at extracting more sensitive data, such as banking details or social security numbers. Officials have reminded the public that legitimate healthcare providers will never request such information through email, text, or phone calls.
Affected individuals will be notified in the coming days, and formal reports have been submitted to the French data protection authority (CNIL). Law enforcement agencies are also involved as the investigation continues.
(Source: InfoSecurity Magazine)




