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Zoho Founder Takes on Microsoft with Superior User Experience

▼ Summary

– Zoho founder Sridhar Vembu claims his company is the only one globally that can compete with Microsoft in product suite breadth and depth.
– Vembu shared a visual showing the growth of Zoho and ManageEngine’s product range from 2002 to the present day.
– Zoho is increasing investment in R&D for cloud infrastructure, platforms, AI, and applications to accelerate innovation.
IT Minister Ashwini Vaishnaw announced switching to Zoho’s platform and urged adoption of indigenous products, which Vembu praised as a morale boost.
– Vembu recently criticized Salesforce for significantly raising prices for a nonprofit customer and called out its product Slack.

Navigating the competitive world of enterprise software requires a clear vision and a robust product lineup. Zoho’s founder, Sridhar Vembu, has positioned his company as the sole global contender capable of matching Microsoft’s extensive product range and depth. He emphasizes that Zoho delivers a significantly enhanced user experience compared to its rival, encouraging potential customers to examine the offerings closely. A compelling visual shared by Vembu illustrates the remarkable expansion of both Zoho and its IT management division, ManageEngine, tracing their journey from 2002 up to the current day.

Vembu reinforced his company’s commitment to innovation, stating they are intensifying investments in research and development. This strategic focus covers cloud infrastructure, platform technologies, artificial intelligence, and application development, promising an accelerated pace of future advancements from the company.

The narrative gained considerable momentum when India’s IT Minister, Ashwini Vaishnaw, publicly announced his transition to Zoho’s productivity suite for his official work. In a social media post, the minister described Zoho as a “Swadeshi,” or indigenous, platform for creating documents, spreadsheets, and presentations. He extended an appeal for others to join him, aligning with Prime Minister Narendra Modi’s advocacy for adopting homegrown products and services.

Responding to the minister’s endorsement, Vembu expressed profound gratitude. He described the move as a tremendous morale booster for his engineering team, whose dedicated efforts over more than twenty years have built the comprehensive product suite. Vembu concluded his response with a pledge to make the nation proud, signing off with a patriotic salute.

This public challenge to Microsoft is not Vembu’s only recent critique of a major industry player. Earlier, he called out Salesforce for its pricing strategy, highlighting a specific case where a nonprofit customer saw their annual bill for the Slack collaboration tool skyrocket from $5,000 to an astonishing $200,000. This pattern of confronting established giants underscores Zoho’s strategy of competing on value, user experience, and ethical pricing.

(Source: Times of India)

Topics

product suite 95% microsoft challenge 90% company growth 85% swadeshi platform 85% r&d investment 80% government adoption 80% indigenous products 80% social media 75% national pride 75% superior experience 75%