Ingram Micro IT Outage Extends to Second Day

▼ Summary
– Ingram Micro is experiencing a multi-day IT outage, disrupting services for its global partners and customers.
– The company’s homepage displays a brief apology message acknowledging the technical difficulties.
– Some domains show an error message referencing Akamai Technologies’ EdgeSuite CDN as the issue.
– Other partner and customer portals appear functional with no outage notifications.
– The company is actively working to resolve the problem but has not provided a timeline.
Ingram Micro continues to face significant IT disruptions as a widespread outage enters its second day, impacting partners and customers worldwide. The technical issues have left many unable to access critical services, raising concerns about operational delays and supply chain disruptions.
The company’s primary website remains offline for some users, displaying a brief notification acknowledging the problem. “We are currently addressing technical difficulties and appreciate your patience while we work toward a resolution,” the message reads. Meanwhile, certain subdomains show even less detail, presenting only generic error codes linked to content delivery network provider Akamai Technologies.
Interestingly, while some portals remain inaccessible, others appear fully functional, creating confusion among users. Login pages for partner and customer accounts on separate domains show no signs of disruption, suggesting the outage may be affecting specific systems rather than the entire infrastructure.
The prolonged downtime highlights the challenges large distributors face when critical IT systems fail. With no official timeline for full restoration, businesses relying on Ingram Micro’s services are left navigating uncertainty. The company has yet to disclose the root cause or provide detailed updates, leaving partners to speculate about potential cybersecurity incidents or internal technical failures.
As the situation unfolds, industry observers are watching closely to see how quickly normal operations can resume. The outage serves as a reminder of the vulnerabilities in global IT supply chains and the cascading effects when major distributors experience prolonged disruptions.
(Source: COMPUTERWORLD)