Glovo Boosts Cash Flow and Productivity with Celonis
▼ Summary
– Glovo is a multicategory delivery platform operating in 25 countries across Europe, Asia, and Africa, connecting customers with couriers for food, groceries, and other items.
– The company is using the Celonis platform to streamline financial operations, allowing more time for analyzing trends and identifying efficiency improvements.
– Celonis helps Glovo optimize cash flow and productivity by preventing incorrect payments with AI-driven duplicate invoice detection and real-time ERP integration.
– It also improves net cash flow by optimizing credit memo management and increases automation through intelligent payment reminders that predict overdue payments.
– Glovo’s finance team now spends less time on manual tasks and more on strategic work, with Celonis creating a digital twin of operations to enhance process understanding and automation.
Glovo, a prominent on-demand delivery platform operating across 25 countries in Europe, Asia, and Africa, has significantly enhanced its financial operations by integrating the Celonis Process Intelligence platform. This strategic move allows the company to optimize cash flow and accelerate productivity by automating critical financial workflows, reducing manual tasks, and enabling finance teams to focus on high-value strategic analysis.
According to Fernando Ranz, Vice President and Country Leader for Iberia and Latin America at Celonis, finance professionals traditionally dedicated extensive hours to manual data entry, reconciliation, and transferring information between disconnected systems. These activities were not only error-prone but also offered limited strategic value. Celonis transforms this scenario by equipping teams with advanced AI and Process Intelligence (PI) capabilities.
Through the Celonis platform, Glovo has implemented several targeted applications to refine its financial processes. The Duplicate Invoice Checker App uses AI-powered matching and real-time ERP integration to identify and handle duplicate invoices, preventing incorrect payments. Another tool, the Payment Term Checker App, pinpoints inconsistencies between accounting documents, purchase orders, and vendor master data, ensuring payment terms are applied optimally. To improve net cash flow, the Open Credit Memo App efficiently manages open credit memos by tracking their value, aging status, and potential write-off risks. Additionally, Intelligent Payment Reminders break down data silos, consolidate invoice information, forecast overdue payments, and speed up collections through automated, proactive alerts generated by Action Flows.
Carles Rosàs, VP of Finance at Glovo, emphasized the impact of these innovations. He noted that Celonis has enabled the intelligent automation of repetitive and time-intensive accounts payable and accounts receivable tasks. As a result, finance staff now spend far less time on manual data entry and system transfers, freeing them to concentrate on strategic initiatives that support company growth and profitability.
The core of Celonis’s effectiveness lies in its ability to pull process data from Glovo’s various systems and enrich it with relevant business context. This creates a dynamic digital twin of the company’s operations, serving as a central reference point for understanding and refining business performance. With Process Intelligence, AI systems gain insight into how business processes flow, empowering teams to fine-tune operations and orchestrate workflows more effectively.
Shiro Theuri, Chief Technology Officer at Glovo, credited the company’s Data Team for championing the Celonis implementation. Their deep understanding of both business needs and technological infrastructure allowed Glovo to achieve substantial value rapidly. Theuri highlighted that Celonis enabled the company to move beyond traditional dashboards and develop automations that deliver tangible, impactful business results.
(Source: ITWire Australia)
