Slack’s AI Upgrade: Who Gets Access to New Features?
▼ Summary
– Slack is introducing new features for all plans, with some exclusive to paid tiers, including AI integrations and Salesforce channels.
– Free plan users will gain access to Salesforce channels for real-time collaboration and customer data integration, along with enhanced security features.
– Paid plans will receive AI features, with Slack Pro adding summarizations and huddle notes, Business+ offering workflow generation and translations, and Enterprise+ including AI-powered search and task management.
– Pricing remains unchanged for the free and Pro plans, but Business+ will increase to $15 per user per month, while Enterprise+ pricing requires contacting Slack sales.
– The new Enterprise+ plan includes enterprise-grade AI, premium Salesforce integrations, and advanced security, admin, and compliance controls.
Slack’s latest update brings AI-powered tools and Salesforce integration to users, with features varying across subscription tiers. Free plan subscribers gain access to valuable Salesforce collaboration tools, while paid plans unlock advanced AI capabilities tailored to different business needs.
For those on the free plan, the standout addition is Salesforce channel integration, enabling real-time collaboration with Salesforce teams. This feature provides a comprehensive customer view directly within Slack, streamlining workflows without extra cost. Enhanced security measures, including session controls and SAML-based single sign-on, further bolster the platform’s reliability for all users.
Paid plans introduce a suite of AI-driven tools, with functionality scaling based on subscription level. The Pro plan now includes meeting summaries and huddle notes, helping teams stay organized effortlessly. Upgrading to Business+ unlocks automated workflow generation, meeting recaps, translations, and smarter search functions, though the monthly cost rises slightly to $15 per user.
For larger organizations, the new Enterprise+ tier offers enterprise-grade AI search, advanced task management, and AI agents from Agentforce. Pricing for this premium plan is available upon request, catering to businesses needing top-tier security, compliance, and administrative controls.
Despite these additions, Slack assures users that no existing features will be removed from the free plan, and Pro subscribers won’t face price hikes. The changes reflect Slack’s focus on enhancing productivity through AI while maintaining flexibility for teams of all sizes.
Those interested in maximizing Slack’s potential should explore how these updates align with their workflow needs, whether through smarter collaboration tools or AI-powered efficiency boosts.
(Source: zdnet)
