SECNAP CloudJacket MXDR: Unified SOC, SIEM & NDR Security
▼ Summary
– SECNAP Network Security has launched CloudJacket MXDR, a next-generation managed extended detection and response solution built on its existing CloudJacket platform.
– The platform is designed for MSPs and IT teams, offering a unified, multi-tenant dashboard that integrates detection, response, and SIEM tools into a single interface.
– It combines human-led, AI-assisted 24/7 SOC analysis with advanced features like identity threat detection and response (ITDR) for comprehensive, real-time security monitoring.
– A key differentiator is its expert-driven model, where AI assists analysts to reduce alert fatigue by escalating only verified, legitimate threats to customers.
– The solution includes advanced response capabilities and supports compliance, aiming to provide enterprise-level protection at an accessible price point.
SECNAP Network Security has introduced a significant advancement in managed cybersecurity with its new CloudJacket MXDR solution. This next-generation platform is engineered to provide a comprehensive security posture by merging several critical functions into one cohesive system. It builds upon the company’s established CloudJacket technology, extending its capabilities to include advanced network detection and response (NDR) within a unified framework. The solution is specifically crafted to support both managed service providers and internal IT departments, offering them a consolidated view and control over complex security landscapes through a single, intuitive interface.
The platform represents a strategic evolution, integrating multiple security layers that were previously separate. It combines the vigilance of a human-led, AI-assisted security operations center with robust behavioral threat detection and the response mechanisms of existing MDR offerings. Furthermore, it incorporates NDR for deep network visibility and a fully integrated SIEM for centralized logging and analysis. This holistic approach allows for real-time monitoring and proactive threat hunting across diverse environments, from endpoints and networks to cloud infrastructure. A key innovation is the inclusion of identity threat detection and response (ITDR) features, which directly tackle modern risks associated with user authentication and access control.
A defining principle of CloudJacket MXDR is its expert-driven model. Every security alert is initially scrutinized by skilled analysts within a US-based, 24/7 security operations center. While agentic AI provides these professionals with deeper context and intelligent recommendations to accelerate their work, human judgment remains the final gatekeeper for all escalated threats. This process ensures that customers receive only verified, actionable intelligence, dramatically reducing alert fatigue and building a foundation of trust. Organizations can thereby concentrate on their core business operations, confident that their defenses are backed by seasoned expertise.
The platform’s architecture is built around several pivotal features designed for efficiency and effectiveness. A unified single pane of glass serves as a centralized dashboard, granting complete visibility into customer data, integrated tools, and real-time SOC insights. This facilitates interactive collaboration for swift investigations and guided remediation. For service providers, multi-tenant capabilities are fundamental, enabling the secure and segregated management of multiple client environments from one streamlined interface.
Beyond visibility, CloudJacket MXDR delivers powerful analytical and response functions. Its integrated SIEM functionality aggregates data from numerous sources for superior event correlation, faster threat identification, and simplified compliance reporting. When threats are confirmed, the platform enables advanced response and containment actions. These range from automated measures like rapid host isolation and remote file deletion to expert-guided manual remediation for sophisticated attacks. The solution also emphasizes practical business value, supporting regulatory adherence with certifications like SOC2 Type II while aiming to deliver enterprise-grade protection at an accessible price point.
Company leadership highlights the strategic intent behind the unified platform. By converging proven technologies into a single, multi-tenant system enhanced with portal, ITDR, and SIEM capabilities, and supported by an elite SOC that filters out noise, the goal is to empower partners and internal teams. The focus shifts from constant security vigilance to enabling sustainable business growth.
(Source: HelpNet Security)
