WestJet probes cyberattack that disrupted internal operations
▼ Summary
– WestJet is investigating a cyberattack that disrupted access to some internal systems and its mobile app.
– The airline has activated specialized teams and is cooperating with law enforcement and Transport Canada to address the breach.
– WestJet is prioritizing the safety of its operations and protecting sensitive data for guests and employees.
– The attack temporarily prevented users from accessing the website and mobile app, though services have since been restored.
– It remains unclear whether the incident is a ransomware attack or a precautionary shutdown to contain the breach.
WestJet is currently investigating a cybersecurity incident that temporarily disrupted access to key internal systems and digital platforms, including its mobile app and website. The airline confirmed the breach in a public advisory, stating that specialized teams are working with authorities to assess the situation and minimize operational impacts.
According to the company’s statement, the incident restricted employee access to certain internal tools while also briefly preventing customers from logging into their accounts. While core flight operations remain unaffected, the airline acknowledged disruptions to some backend services. WestJet emphasized its commitment to protecting sensitive customer and employee data, though specific details about the nature of the attack remain undisclosed.
Technical teams have since restored website and app functionality, but questions linger about whether the outage resulted from a ransomware attack or proactive system shutdowns to contain the breach. Cybersecurity experts note that airlines are increasingly targeted due to the high volume of personal and financial data they handle.
WestJet has not yet confirmed whether customer information was compromised or if the attackers demanded payment. The airline apologized for the inconvenience and assured travelers that safety remains its top priority. Authorities, including Transport Canada, are assisting in the ongoing investigation.
As of now, no further updates have been provided regarding the scope of the breach or potential data exposure. Industry analysts suggest that such incidents highlight the growing need for robust cybersecurity measures across the aviation sector. Travelers are advised to monitor their accounts for unusual activity while the investigation continues.
(Source: BLEEPINGCOMPUTER)
